Shipping Policy:

  • We currently deliver products only in the territory of India.
  • You will not be able to confirm your order on the Website in the event we do not deliver to your area. We are in the process of ensuring delivery all across India and our serviced areas are being frequently updated. We request you to please come back and check if we have begun delivery in your area.
  • Once your order is placed on the Website and the same is accepted, we will issue an email confirming your order.
  • We endeavor to ship ordered products typically within 2-3 working days of order placement and confirmation. Upon successful shipment of an order, we will send you the details of the consignment to allow you to check the status of your order.
  • The typical delivery date shall be within 10 days of shipping and in no event later than 15-30 days in the event of exigencies or delay beyond our control or the control of our vendors.
  • In the unlikely event that we are unable to deliver within 15-30 business days of placing the order, we will update you on the status of the order or in the event of the unavailability of the product, we will cancel the order and refund any prepaid orders or issue a Coupon for the value of the cancelled products which will be credited to your account on the Website. This can be used to pay your subsequent bills on the Website. In the event of part delivery of the order and we are forced to cancel the remaining order we will send you an email informing the same and refund or issue a Coupon for the value of the unshipped part of the order which will be credited to your account on the Website.
  • To ensure efficient delivery of the products, we use only reputed courier agencies.
  • We endeavor to ship all items in your order together; however, this may not be always possible due to the product characteristics or availability.
  • All orders will be shipped with an invoice mentioning the price in accordance with the Indian tax regulations.
  • The cost of the shipping orders will be provided at the time of checkout.


We collect information from and about the computers, phones, television, tablet and other web-connected devices that you use to access or integrate with our Services. The information we collect includes (i) device attributes that refers to information such as the operating system, hardware and software versions, signal strength, browser type, file names and types and plugins; (ii) device operations that refers to information about operations and behaviors performed on the device which can help us distinguish humans from bots; (iii) unique identifiers and device IDs; (iv) device signals; and (v) network connection information.


Your experience is our reward!

We attempt to deliver the best and hope to create a satisfactory and unique experience for you all. All the items undergo quality check and are delivered to you with utmost care.

But even with all the precautions, the order is delivered to you in damaged condition or with manufacturing defect, we will be accepting returns.
Please note that we accept returns only when the order is delivered to you in damaged condition or possess any manufacturing defect as per the specifications mentioned in our product pages.

The Process for returns:

  • To return an item call us on +91-9025-172-172 or drop us an email at support@ecomarvy.comwith the following details within 48 hours of the delivery of the product:
    • The clear photograph of the delivered order where the defect/damage is visible.
    • Your order Number and registered mobile number.
    • Once we receive the details, Eco Marvy experts will analyse the details and will process the return and replaced/refunded.
    • The customer support team might connect with you over the call or email for any questions if required.


  • If you do not wish to avail the replacement, we will issue a coupon of the same value to the customer to be availed within a specified time period mentioned on that coupon. This can be used to pay your subsequent bills on the Website.
  • In case of prepaid-orders being cancelled/returned the amount to be refunded shall be paid through the original source. We credit the money back to the Payment Facility used to pay for the order which can take up to 10 to 15 working days to reflect in your statement.
  • COD orders will be refunded to the account details submitted on the Website while requesting refund.
  • In any of the above case delivery charges are non-refundable.
  • Under no circumstances, will you be entitled to a cash refund.

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