Frequently Asked Questions
FAQ
How to track My Order?
Once you place your order, we will send you an email/Whatsapp with a link to track the order status.
What are the payment methods?
We accept all major credit cards, debit cards, net banking (within India), UPI (Gpay, PayTM, PhonePe, AmazonPay) and Cash On Delivery.
How about coupons and any offers?
You can use EcoMarvy's product coupons and avail offers, the coupons we display in the home page banner & respective product pages for your reference, Coupons are valid only up to the validity date mentioned.
Do you Charge for Shipping?
We Offer FREE Shipping for Orders above ₹499/- for all types of payments (Credit, Debit, Netbanking, UPI) except Cash On Delivery. Yes, If COD is chosen, Shipping Charges will also be added.
Are EcoMarvy products Eco-friendly?
Yes ,Eco Marvy products are eco-friendly because they do not contain toxic chemical ingredients.
Are EcoMarvy Products Bio-Degradable?
This is tAll EcoMarvy Products are Bio-degradable as they contain 100% natural ingredients and zero chemicals. Bio-degradable products are our Identity.
he answer
What is your Return policy?
Please note that we accept returns only when the order is delivered to you in damaged condition or possesses any manufacturing defect as per the specifications mentioned in our product pages. Kindly check our Return policy in detail. https://ecomarvy.com/cancellation-policy/
After the cancellation, how many days do I have to wait for a refund?
In case of prepaid-orders being cancelled/returned the amount to be refunded shall be paid through the original source. We credit the money back to the Payment Facility used to pay for the order which can take up to 10 to 15 working days. COD orders will be refunded to the account details submitted on the Website while requesting refund.
Ecomarvy Claims that they are Safe and Natural Ingredients, yet cost-effective, How?
When compared to other natural products, EcoMarvy products are more affordable and cost-effective, so everyone can able to purchase this product. Our mission is to achieve
Green India. So our margin is reduced, by reducing the price to benefit all people.
What is the cancellation policy?
A request to cancel the order will be accepted only if the product has not been shipped by us on the date of the request. If accepted, you will be entitled to a refund of the entire amount.
What are the Terms and Conditions?
This T&C is published in accordance with the provisions of the Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy, and terms of use for access or usage of our website https://www.ecomarvy.com(“Website”) and our mobile application https://www.ecomarvy.com (“Application”). For the purposes of this T&C, the Website and Application shall be together referred to as “Platform”.Check Full Terms and Conditions on https://ecomarvy.com/terms-and-conditions/
Where can we buy Ecomarvy products?
You can purchase all EcoMarvy products through our Ecomarvy.com, Amazon, Jiomart.
Do you deliver bulk orders?
Of Course, we will already be delivering most of the bulk orders . your bulk orders will be safe and Speed delivery.
Do you add artificial fragrance ?
No. People prefer EcoMarvy because both our Pest Control and Home Cleaning Products contains 100% Natural Ingredients. We do not add chemicals, toxic substances, Chemicals creating artificial fragrance in our products.
What is your shipment period?
We will delivered within 3-4 working days.if any unexpected delays contact us Helpline: +91 9025 172 172 Email:purchase@ecomarvy.com
Do you supply PAN India?
Yes, We are delivering all over india.
Do you have Cash On Delivery Option?
Yes